SERVICES WE OFFER

“To see things in the seed, that is genius.” — Lao Tzu

_{The above quote is so apt and relative to product development. To see things in a sketch/design is just genius. Daily and right nurturing of a seed with patience results into a beautiful plant or a tree. Similar is the case with Product development, if the right manufacturing processes are followed in supervision of creative and experienced people then just a Sketch can turn into a beautiful masterpiece.}

^{We as a home décor sourcing agency only try to follow the basic steps and as soon as we receive any drawing. Our CAD engineers, review the feasibility and we do the R&D on the most economical and production friendly method for manufacturing. Post which we find the right and compliant factory who has most of the processes in-house so that the production timeline and quality can be met as per the Customer’s requirement.}

_{Coordination and communication with Suppliers is significant as proper coordination with suppliers minimizes delays, conflicts, wastage. And this is the most troublesome task for customers as it’s difficult to coordinate with multiple vendors sitting in a different continent.}

_{Here, Neh Need as a Home Décor Sourcing Agency come handy as we bridge the communication gap between the Customer and Vendor hence ensuring proper communication. We believe in coordinating with our suppliers on daily basis so that there is no miscommunication and everything is going on track as per the plan. Also we ensure that we do regular factory visits just to keep the factory under pressure moreover we believe that we can find conclusions and solutions quickly if we meet physically.}

^{Dealing with Indian vendors require lot of patience and you need to deal with every vendor in a different way. Being guided by someone who is in this industry since last 35 years is a blessing for us as we know the tricks that would work.}

“If you don’t know where you are going, you’ll end up someplace else.” ~ Yogi Berra

_{The above quote rightly highlights the importance of creating and then implementing a plan. Before starting with the production we create a detailed production plan in our standard format covering all the aspects as per our customer’s requirement, the same is then shared with factory who fill the production lead times along with dedicated man power details. Our emphasis remains on good implementations and not only on making good production plans and to make sure we assign tasks to our technical QC’s who visit the factory on regular basis thus overviewing the production quality at a glance and doing risk analysis on the critical processes just to make sure that we do not slip on our committed lead times, not only that but it also helps reducing rejections as well.}

_{Quality is our prime concern right from the approval of the 1^st sample till the final production, we follow a systematic process of determining whether a product meets our customer’s specific requirements or not. We at Neh Need Home Décor Agency have made set protocols and requirements for developing and manufacturing reliable and quality products. Regular inspections, both scheduled and unscheduled are conducted by our Quality Assurance Department from pre-production meeting and initial inspection to midline and final inspections. We share our findings post every inspection in a detailed report. Our Quality Control Team comprises of 4 young but technical Quality control Engineers along with 1 Quality Control manager who has an experience of 25 years in the same field. So we have the right balance of technicality and experience.}

^{We work to internationally recognized quality standards and are in constant contact with all relevant testing facilities. Some of the tests our QC’s perform at the time of inspection like the Dry and Wet Rub test, Cross hatch test for checking the coating quality of finish.}

Our profile doesn’t end with only production and inspections like the other Home Décor Sourcing Agencies, rather we supervise and provide the logistic support as well. We have our tie ups with the freight forwarders who have multi-location presence and outstanding operational quality also they are providing dedicated cost effective and timely services to customers

 Neh Need overviews the whole process and remain involved in the entire dispatch operations hence all communications are done through us resulting in no slippage or delay in handover. We stay in touch with the forwarders on daily basis and post shipping of goods we share the entire shipping detail in our standard formats such that it’s easy to track for our customers also ensuring that all the shipping records are maintained.

Neh Need Home Décor Sourcing Agency also provide 3^rd party Planned and unplanned audits for which we follow the Certified ISO standards or we work as per the standard requirements of our customer. We do the performance and compliance audits totally independent of customer – supplier relationship and is free of any conflict of interest. Neh Need also does third party quality inspections as and when required by our customers. We have our set protocols which we follow and we have big team of technical and experienced QC Engineers who inspect the products at minutest of the detail using all the inspection tools and are aware of all the QC protocols.